Shipping

Austria €6 / Germany €10 / Europe €15/ Worldwide €20.
Orders ship within 1–3 business days.
Estimated delivery: Austria 1–3 days, Europe 3–7 days, Worldwide 7–14 days.
International customers are responsible for any customs or import fees.

Payment

We accept payment via Paypal / Credit Card. 

Bank transfer / Cash  - please email us separately for these options.

Returns

Returns will be accepted within a maximum of 14 days. Please check every piece for faults upon receipt and let us know within three days should you find any. Items must be clean, unworn and have all their tags attached for returns to be accepted. We do not offer exchanges.

Refunds (if applicable)

Once we receive and inspect your return, we’ll email you.
Approved refunds are issued to the original payment method.

Sale items 
Sale items are non-refundable.

Return Address

Fritsch & Maedel OG | rudolf Vienna
Draschestrasse 95, 1230 Vienna, Austria

Customers cover return shipping costs.
We recommend a trackable service, as we are not responsible for items lost in transit.

For damage claims or questions, please email us.

If you would like to claim a damage or return an item, or have any questions regarding shipping & returns, please email us.